YOUR PRIVACY IS IMPORTANT TO US
At Hullett House, the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information in accordance with the Personal Data (Privacy) Ordinance Cap. 486 (“Ordinance”) of the Hong Kong Special Administrative Region of The People’s Republic of China. Therefore, we wish to explain Hullett House’s policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal data.
What we collect?
We may collect the following information:
- Name and occupation, or name card
- Contact information including email address, phone number, mailing address
- Demographic information such as country of residence, preferences and interests
- Birthday (DD/MM only)
- Other information relevant to customer surveys and/or offers
How do we use it?
We require the information to understand your needs and provide you with a better service, and in particular for the following reasons:
- For internal record keeping
- To improve our products and services
- To send birthday greetings and little surprise
- To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- To contact you for direct marketing purposes. We may contact you by email, phone, SMS, fax, mail, Apps, facebook, or any other form of contacts provided by you.
- Respond to your questions or suggestions
Use of data in direct marketing
We intend to use your data in direct marketing and we require your consents (which include an indication of no objection) for that purpose. In this connection, please note that:
- The name, contact detail, services preference and interest of you held by us from time to time may be used by us in direct marketing
- The following classes of services, products and subjects may be marketed
- Hotel Suites
- Food & Beverage
- Catering & Events
The above services, products and subjects may be provided and solicited by us or our parent company GR8 Leisure Concept Limited
If you do not wish us to use your data for the use in direct marketing as described above, you may exercise your opt-out right by notifying us by following the instructions in the section on “Controlling your personal information” below.
To ensure that your information is secure and to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online. The website servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless it is required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
Access and correction of personal data
You have the right to request access to and correction of information about you held by us. If you wish to access or correct your personal data held by us, please e-mail firstname.lastname@example.org.
In deciding whether or not to join such lists, electronic direct mails will provide an opt-out link as “Unsubscribe” allowing you to choose not to participate in hotel lists and future online marketing.
You may request details of personal information which we hold about you under the Ordinance. If you would like a copy of the information held on you please write to or email us. Our postal address is 1881 Heritage, 2A Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong and our email address is email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly update the information accordingly.
In case of any inconsistency or conflict between the English and versions of other languages, the English version shall prevail.